SQL Mantra Tools - Terms Of Use
1. Information about us
RSM Softwares Limited maintains this website, any software and services offered and other linked and related sites (the “Site”) for the use of its customers, vendors, students, and other Site users (“Users”) upon agreement to the following terms. Please read the terms carefully before using the Site. Use of this website indicates acceptance of these “Terms of Use” and forms a binding agreement between you and RSM Softwares Limited. If you do not agree to these terms, do not use this Site. RSM Softwares Limited is a company registered in the United Kingdom under company number 12785214. Our registered office address is 167-169 Great Portland Street, London W1W 5PF, United Kingdom.
2. Use of Site
RSM Softwares Limited provides various materials, information, articles, news and other information on this and related sites and in services offered through this site (the “Materials”). RSM Softwares Limited authorises each User to view and download one copy of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarise, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorised use of the Site.
3. User Warranty
As a condition of your use of the Site, you warrant that you will not use the Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
4. Trademark and Copyright
RSM Softwares Limited, SQL Mantra Tools and certain other brands, trademarks, and service marks are marks of RSM Softwares Limited and its affiliates. The Materials on this Site are copyrighted, and any unauthorised use of any Materials on this Site may violate copyright, trademark, and other laws.
5. Links to Third Party sites
The Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of RSM Softwares Limited and RSM Softwares Limited is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. RSM Softwares Limited is not responsible for webcasting or any other form of transmission received from any Linked Site. RSM Softwares Limited is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by RSM Softwares Limited of the site or any association with its operators.
6. Automated Diagnostics and AI Insights Disclaimer
Our Performance Insights product leverages advanced artificial intelligence and automated agents to analyze system metrics and generate diagnostic recommendations.
As part of the software and services provided by SQL Mantra Tools (including our Performance Insights product), we may utilize artificial intelligence, machine learning algorithms, and automated agents ("Ask AI for Fix") to analyze your system performance logs, telemetry data, and diagnostic metrics. These automated agents process data to generate performance optimization suggestions, anomaly summaries, or recommended configurations to fix performance incidents.
By utilizing these automated features, you acknowledge and agree to the following terms:
- Informational Purposes Only: All automated suggestions, scripts, or configuration fixes generated by our AI features are provided strictly for informational and diagnostic guidance. They do not constitute definitive engineering or professional technical advice.
- Verification Required: Due to the complex, varied, and dynamic nature of software and database environments, AI-generated insights can occasionally produce inaccurate, incomplete, or inapplicable recommendations. You and your authorized technical personnel hold sole responsibility for evaluating, testing, and verifying any suggested remedy in a safe staging environment before executing it on production systems.
- Data Privacy and Training Protections: No personal data, user identifiable information, or real-world Business Central User Names are transmitted to or processed by the AI features. Only technical structural performance metrics are transmitted securely. Furthermore, customer technical diagnostic metrics are strictly transient, are not retained within the AI subsystem, and are never used to train or improve any underlying or public artificial intelligence models.
- Limitation of Liability: All automated insights are provided on an "as-is" and "as-available" basis. To the maximum extent permitted under applicable law, SQL Mantra Tools and RSM Softwares Limited disclaim all warranties, express or implied, regarding the safety, accuracy, stability, or efficacy of AI-generated fixes. We shall not be held liable for any data loss, system errors, database corruption, business downtime or business loss arising from your reliance on any automated recommendation.
7. No Warranty
The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. RSM Softwares Limited further does not warrant the accuracy and completeness of the Materials at this Site. RSM Softwares Limited may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and RSM Softwares Limited makes no commitment to update the Materials at this Site.
8. Limitation of Liability
In no event will RSM Softwares Limited, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, data loss, database corruption, business downtime, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites linked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials, automated recommendations, or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.
9. Applicable Law
The Terms of Use are governed by and construed in accordance with the laws of England and Wales. Failure to enforce strict performance of the Terms of Use shall not be construed as a waiver of any provision or right. RSM Softwares Limited may assign its rights and duties under the Terms of Use without notice to any party at any time.
10. Effective Date and Updates
The Terms are effective as of 10th November 2020 and were last updated on 21st September 2026. They are subject to change without notice by RSM Softwares Limited at any time. Please check for changes regularly. Your use of this Site after such changes constitutes your agreement to such changes.
11. Change History
TOU.2020.01 - 10th November 2020 - First release of Terms Of Use
TOU.2026.01 - 21st September 2026 - Integration of Automated Diagnostics and AI Insights Disclaimer,AI data privacy boundaries and model training exclusions.